As a key member of the museum’s Visitor Services team you will be required to combine retail skills with visitor services. You will work closely with two other Visitor Services Assistants, managed by the General Manager, and supported by a growing team of volunteers.
This is a key customer facing role. You will be the first point of contact for all visitors, providing them with detailed information and consistently offering a welcoming, friendly and efficient service. You will help run the museum’s shop and café. A strong drive for achieving sales targets and the confidence to approach visitors and actively sell a wide range of products is essential. You will manage group visits and prepare venue hire.
Another key responsibility will be to assist the General Manager to recruit new volunteers; manage the volunteer monthly rota; and develop a vibrant volunteer programme to ensure that volunteers have an enjoyable, informative and productive experience at Ditchling Museum of Art + Craft.
Ditchling Museum of Art + Craft
29 Jul 2019
22.5 hours per week. Tuesdays, Wednesdays and Saturdays + some Bank Holidays and additional days. Hours: 9.00 to 17.30. £8.50 p/h